01
Nurse case manager
One RN who knows your loved one, your road and your dog's name, visiting on a set schedule.
Medicare
Hospice & palliative care · Lubbock, TX
Out here, we measure care in miles, not minutes.
Hospice nurses, aides, chaplains and social workers who drive to farmhouses in Crosby County as readily as to apartments on 50th Street.
- 1991serving South Plains families
- 5counties, from Levelland to Plainview
- 24/7a nurse on the phone and on the road
Why we do it this way
A long drive is no reason to go without.
When we started in 1991, families west of Lubbock were told hospice couldn't reach them. So our first nurse put a cooler and a map in her truck and went anyway. That is still the job.
Today our teams are based in Lubbock and Levelland. Every patient has a nurse case manager who knows the road to their house, and a nurse on call who will come at night when a phone call isn't enough.
— Dr. Nathaniel Okafor, Medical Director
What sets us apart
What families lean on most
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24-hour nurse line and night visits
When a phone call isn't enough, a nurse drives out, even at 3 a.m.
24/7
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Bereavement support
Calls, visits and a grief group that meets in Lubbock and Levelland.
13 monthsPhoto tour
The people we sit with
Sample family reviews
In their words
We live forty minutes past Ropesville. The nurse came out at midnight in a sandstorm because Daddy couldn't catch his breath. I will never forget her headlights coming up the drive.
Dr. Okafor sat at our kitchen table for an hour and explained everything twice. Nobody at the hospital had time to do that.
Our chaplain grew up on a cotton farm outside Idalou. He talked weather and crop prices with Grandpa for half an hour before he ever mentioned prayer, and Grandpa asked him back.
Facebook · Caprock Hospice & Palliative Care
Life here lately
Good to know
Questions, answered
When is it time to call hospice?
When a doctor expects the illness to run its course in six months or less, or when treatment has stopped helping. Many South Plains families tell us they wish they had called months sooner. A call commits you to nothing.
Does Medicare pay for hospice?
Yes. The Medicare hospice benefit covers the care team, medications, supplies and equipment related to the terminal illness, usually at no cost to the family. Texas Medicaid, VA benefits and most private plans cover hospice too.
How far out do you go?
Anywhere in Lubbock, Hockley, Lynn, Crosby and Hale counties. Call us with the address and we will tell you which nurse covers that road.
Can Mom keep her own doctor?
Yes. Her doctor can stay her attending physician and work with our medical director, or our physicians can take over her hospice care. It is her choice.
What if she gets better?
It happens. Patients can leave hospice at any time and return later if they need to. Medicare allows it, and we will help with the transition.
Contact
Based in Lubbock, on the road across five counties
- 4310 50th Street, Suite 200
Lubbock, TX - (806) 555-0172
- Text us
- family@caprockhospice.example
- Caprock Hospice & Palliative Care
Office hours
- Office, Mon – Fri8a – 5p
- Nurse line24 hours, 365 days
- Same-day admissions7 days a week
Our nurse line is answered by a hospice nurse, never a recording, every hour of every day.
Call tonight, if tonight is when you need us.
A nurse can talk with you now and, in most cases, visit within a day.