
Chapter 01
1999: a rehab wing
Front Street started as a twelve-bed rehab wing in a Dodge City nursing home. Guests stayed an average of thirty-four days.

Our story
Why we put the goal date on the whiteboard.
Our story

Front Street started as a twelve-bed rehab wing in a Dodge City nursing home. Guests stayed an average of thirty-four days.

A new therapy director started writing goal dates on whiteboards in every room. Average stay dropped to twenty-one days within a year.

We moved into a new building on Wyatt Earp with forty private suites and a gym three times the old size.

We added Saturday therapy for every guest. Average stay dropped again, to sixteen days.

Ninety-one percent of our guests go home. The whiteboards are still there.
Ratings & recognition · sample

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