Tour & visit
Come see us
Our clinicians come to you. Stop by the Main Street office any weekday for paperwork, equipment loans or a cup of coffee.
Request care
Start with a phone call
Book a call with our intake nurse or a first visit at home, or call the office. We'll handle the orders with your doctor.
Contact
Serving Ellis, Rush, Russell and Trego counties
- 1108 Main Street
Hays, KS
Angle parking on Main Street, or the lot behind the building off 11th. The back door is level. - (785) 555-0139
- Text us
- care@pfannenstielhh.example
- Pfannenstiel Family Home Health
Office & nurse line
- Office, Mon – Fri8a – 5p
- Intake by phone, Sat9a – noon
- Nurse line for patients24 hours
After hours, the main line rings the on-call registered nurse.
Good to know
Questions, answered
Who pays for home health?
Medicare covers home health in full for patients who are homebound and need part-time skilled nursing or therapy under a doctor's plan of care. Most Medicare Advantage plans, KanCare and many private plans also cover it.
How far out do you go?
All of Ellis, Rush, Russell and Trego counties, including Hays, Victoria, Ellis, Russell, WaKeeney, La Crosse and the farms between.
What does homebound mean?
Leaving home takes a considerable and taxing effort, or needs help, a device or a ride. Church, the doctor and the barber are still allowed.
How soon can care begin?
Usually within 48 hours of the referral, often the day after you get home.
Can I borrow equipment?
Yes. Our loan closet has walkers, shower chairs and commodes, free while you wait on insurance or just need something for a few weeks.
Neighbors taking care of neighbors.
Call the office, or ask your doctor or the hospital in Hays to send the referral to Pfannenstiel Family Home Health.