Senior woman and caregiver having a conversation in a cozy Prague kitchen setting.

Our people

Meet our team

Nurses, caregivers and leaders who stay, and who know every resident by name.

Our team

The people in our story

Ruth Ann Kowalski, LMSW, Founder and administrator

Ruth Ann Kowalski, LMSW

Founder and administrator

A hospital social worker for twenty years, Ruth Ann opened Backbone Creek House in 2006. She still leads every move-in conversation.

  • Family meetings
  • Life story planning
Gloria Castañeda, RN, Consulting registered nurse

Gloria Castañeda, RN

Consulting registered nurse

Gloria reviews every resident's health and medications and trains the team in safe care.

  • Medication review
  • Training
Nadia Torres, LVN, Day nurse

Nadia Torres, LVN

Day nurse

Nadia is on site weekdays for vitals, wound checks and questions, and calls families after doctor visits.

  • Wellness checks
  • Family updates
Adaeze Okonkwo, CMA, Lead caregiver

Adaeze Okonkwo, CMA

Lead caregiver

Adaeze has led the day team for eleven years and has read every life-story book in the house more than once.

  • Daily care
  • Memory support
Samir Haddad, CNA, Night caregiver

Samir Haddad, CNA

Night caregiver

Samir keeps the house safe and calm overnight and keeps the night notes families read each morning.

  • Overnight care
  • Fall prevention
Earl Washington, Cook

Earl Washington

Cook

Earl baked for a Main Street bakery for fifteen years. Saturday kolaches are his, and so is the Sunday pot roast.

  • Home cooking
  • Baking
Lauren Pierce, Story hour and activities

Lauren Pierce

Story hour and activities

Lauren runs story hour, the music program and the outings, and helps families build each resident's life-story book.

  • Life stories
  • Music
Dr. Victor Mendel, Visiting physician (sample)

Dr. Victor Mendel

Visiting physician (sample)

A geriatrician who sees residents at the house monthly, so many appointments never require a drive.

  • House calls
  • Geriatrics
Brother Isaac Mensah, Volunteer chaplain

Brother Isaac Mensah

Volunteer chaplain

Brother Isaac visits weekly and on request, and sits with anyone of any faith who would like company.

  • Visits
  • Family support

Sample family reviews

In our families' words

Ruth Ann spent two hours asking about Dad before she asked a single question about his medications. That is when I knew.
Karen H.Daughter of a resident
Mom was a rodeo secretary in the fifties. Adaeze knows every story, and asks for new ones every morning.
Rusty B.Son of a resident
The life-story book they made for Grandpa is now a family treasure. We have copies for all the grandkids.
Hannah W.Granddaughter of a resident
Dad gets anxious in the evening. They play Glenn Miller and walk him to the creek, because his book says that is what calms him.
Mike S.Son of a resident
Saturday kolaches. That is all I will say.
Debbie R.Daughter of a resident
Nadia called me after the cardiologist visit with a full summary before I had left work.
Teresa L.Daughter of a resident
My parents share the companion suite. They sit on the creek porch every afternoon and hold hands like teenagers.
Brian and Kay T.Son and daughter-in-law of residents
When Mom went on hospice, the whole house read her favorite psalm with her. Every caregiver knew which one.
Ellen C.Daughter of a former resident
Fourteen residents means the people who care for her truly know her. You can feel it in the way they talk to her.
Greg N.Son of a resident
We drove the whole Highland Lakes looking for the right place. This was the only one that asked who she was before what she needed.
Laura and Pete M.Daughter and son-in-law of a resident

Come tell us their story.

A tour takes about an hour and ends at the kitchen table with coffee. Call or text Ruth Ann, or choose a time below.