A physical therapist working with an older man on leg exercises at home

Notices

Privacy, rights & accessibility

The notices every family should be able to find in one place.

Notice of Privacy Practices

Big Country Home Health & Therapy is required by law to protect the privacy of your health information and to give you this notice of our legal duties and privacy practices.

We use and share health information to treat you, to get paid for care and to run our operations. We do not sell your information or use it for marketing without your written permission.

You have the right to see and get a copy of your records, ask us to correct them, ask for confidential communications, ask us to limit what we share, get a list of disclosures and get a paper copy of this notice.

Questions or complaints: contact our privacy officer at (325) 555-0146. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

Nondiscrimination

Big Country Home Health & Therapy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

We provide free aids and services to people with disabilities, and free language services to people whose first language is not English. Ask any staff member.

Accessibility

We want everyone to be able to use this website. It is designed to meet WCAG 2.2 AA guidelines.

If anything is hard to use, call (325) 555-0146 and we will help you directly and fix the problem.

Quality information

Medicare publishes ratings and inspection results for nursing homes, home health agencies and hospices at Medicare.gov Care Compare. We encourage every family to look us up.

Sample notice text for this design. Each organization publishes its own notices, reviewed by its compliance officer or counsel.

Leaving the hospital soon? Ask for us by name.

You have the right to choose your home health agency. Tell the case manager you want Big Country, and we'll take it from there.