Original Medicare
Covers home health in full for homebound patients who qualify.
For families
Family resources
How we work with families, paying for care, our community calendar and supper ideas from our dietitian.
For families
For families
You're part of the plan. Here's how it works.
- 01
Your case manager
One nurse who knows your parent and calls back the same day.
- 02
Family meetings
A sit-down whenever the plan changes, in person or by phone.
- 03
Visit texts
A text the night before each visit, to you and your parent.
- 04
After hours
A registered nurse answers every night and weekend.
Insurance & payment
Paying for care
Our office checks your coverage before the first visit.
Medicare Advantage
We accept most plans in East Texas and handle authorizations.
Texas Medicaid
Covers home health for eligible patients; our social worker helps apply.
VA and private insurance
VA community care and most commercial plans are welcome.
Activities & dining
Around the Piney Woods this month
Free classes and clinics our three offices host in the community.
Mon
- Blood pressure checks, Longview senior center
- Caregiver coffee, Marshall office
Tue
- Balance class, Henderson
- Grandkid helper class
Wed
- Heart-healthy cooking class
- Diabetes Q&A in Spanish
Thu
- Medicare questions by phone
- Stroke survivors' group
- Parkinson's movement class
Fri
- Fall-prevention home checks
Sat
- Flu shot clinic, all three offices
- Equipment closets open
Sun
- Blood pressure checks after church, Gilmer
- Family caregiver support call
- Porch-light potluck (last Sunday)
Good to know
Questions, answered
Who pays for home health?
Medicare covers home health in full for patients who are homebound and need part-time skilled nursing or therapy under a doctor's plan of care. Most Medicare Advantage plans and Texas Medicaid also cover it.
Which office will care for me?
The office closest to your home. All three share the same nurse line, standards and programs, so you'll get the same care wherever you live.
What does homebound mean?
Leaving home takes considerable and taxing effort, or needs help, a device or a ride. Church, the doctor and the barber are still allowed.
How soon can care begin?
Most first visits happen within 24 hours of the referral, seven days a week.
What areas do you serve?
Gregg, Harrison, Rusk, Upshur and Panola counties, including Longview, Kilgore, Gladewater, Marshall, Hallsville, Henderson, Gilmer and Carthage.
Coming home soon? We'll leave the light on.
Call any office, or ask your doctor or hospital case manager to send the referral to Caddo Pines Home Health.