Notice of Privacy Practices
Hartwell House Memory Care is required by law to protect the privacy of your health information and to give you this notice of our legal duties and privacy practices.
We use and share health information to treat you, to get paid for care and to run our operations. We do not sell your information or use it for marketing without your written permission.
You have the right to see and get a copy of your records, ask us to correct them, ask for confidential communications, ask us to limit what we share, get a list of disclosures and get a paper copy of this notice.
Questions or complaints: contact our privacy officer at (479) 555-0168. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
Nondiscrimination
Hartwell House Memory Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
We provide free aids and services to people with disabilities, and free language services to people whose first language is not English. Ask any staff member.
Accessibility
We want everyone to be able to use this website. It is designed to meet WCAG 2.2 AA guidelines.
If anything is hard to use, call (479) 555-0168 and we will help you directly and fix the problem.
Resident rights
Every resident has the right to dignity, privacy, information about their care, and to voice concerns without fear. A copy of resident rights is posted in our lobby and given to every resident at admission. Your state long-term care ombudsman can also help.
Sample notice text for this design. Each organization publishes its own notices, reviewed by its compliance officer or counsel.
