Victoria Lam-Harrington
President and CEO
Victoria grew up off Abrams Road and ran a downtown hospital before coming to the Terrace in 2015. She walks the lake loop every Saturday.
Our people
Meet our team
The people who run Lakewood Terrace, and who you'll see in the hallways every day.
Our team
Our leadership
Denise Okoro, RN
Director of Nursing
Denise oversees nursing on every floor. She came from Baylor's geriatric unit and has been here eleven years.
Dr. Robert Alvarado
Medical Director
A geriatrician in East Dallas for twenty years, Dr. Alvarado sees residents in the Health Center clinic four mornings a week.
Chef Marisol Peña
Executive Chef
Marisol cooked in Uptown and Bishop Arts before taking over the Terrace Room. Her Sunday brunch fills by ten.
Alicia Grant
Director of Residency
Alicia walks every family through contracts, floor plans and moving day, and never rushes anybody.
Helen Cho, LMSW
Director of Social Services
Helen helps families with moves between levels of care, benefits paperwork and the harder conversations.
Rev. David Morales
Chaplain
Pastor Morales leads Sunday worship in the chapel and visits every floor during the week.
Joan Whitfield
Director of Life Enrichment
Joan books the lectures, the theater trips and the art classes. She has never let a calendar go empty.
Kevin Tran
Head Concierge
Kevin books the cars, the tickets and the guest suites, and he knows how everybody takes their coffee.
Marcus Bell
Admissions Coordinator
Marcus works with Dallas hospitals to admit rehab patients the same day, seven days a week.
Tamara Hughes
Wellness Director
Tamara runs the lake walks, the pool classes and the strength program, and keeps the mileage board up to date.
Sample family reviews
In residents' words
I've walked White Rock Lake since 1971. I wasn't going to live anywhere I couldn't still walk it. Now I do the full loop on Saturdays with the walking club.
We sold the house on Lakewood Boulevard and moved two blocks. Same church, same doctor, same Saturday farmers market. Less yard.
Mother moved to the Garden Floor last spring. The staff read her life-story profile before they met her. They knew she'd taught at Woodrow Wilson for thirty years.
My hip rehab was in the Health Center. My wife came down from the sixth floor every afternoon. That's the whole point of this place.
I go to more concerts and lectures now than I did when I was working. The car's always waiting.
The contract was the clearest one we read. They answered every question in writing.
The night nurse called at midnight to say Dad was fine after a fall and the nurse practitioner had seen him. We went back to sleep.
I learned to video-call my great-grandkids at the library help desk. Now I call them every Sunday.
The chef remembers I don't eat cilantro. That's either very good service or a very good memory.
I paint in the studio three mornings a week. My granddaughter says my lake is better than the one in the museum.
Daddy's last weeks were in the Health Center with the window open to the garden terrace and the chaplain stopping by every day. It was dignified, start to finish.
The lake's two blocks away. So is your next chapter.
Call our residency team or book a tour online.