An older woman reading in a wicker armchair under a warm lamp late in the evening

Home health · Fort Smith, Arkansas

At two in the morning, a nurse picks up.

Skilled nursing and therapy at home across the Arkansas River valley, with a registered nurse on the line every hour of every night. Medicare-certified since 1994.

  • 1994caring for Fort Smith families
  • 24/7registered nurse on the phone
  • 4counties from Alma to Booneville

No. 01 · The hours nobody plans for

Most hard nights at home happen after the office closes.

A fever that climbs after supper. A dressing that slips at midnight. A husband who suddenly can't catch his breath. Peg Lindsey spent her first nursing years on night shift, and when she took over Massard she rebuilt it around those hours: a registered nurse on call every night who can read your chart, talk you through what is happening and drive out if you need her.

In the daytime we are what a good home health agency should be. Nurses and therapists who know Garrison Avenue from Greenwood Road, visits that start on time, and a team that speaks English, Spanish and Vietnamese, because Fort Smith does.

— Peg Lindsey, RN, MSN, administrator

An older woman settled in her armchair with a book and a blanket by lamplight

Our team

The nurses behind the phone

Peg Lindsey, RN, MSN, Administrator

Peg Lindsey, RN, MSN

Administrator

A night-shift nurse for eleven years before she ran the agency. She still takes the on-call phone one weekend a month.

  • Night call
  • Quality
Danielle Okafor, RN, BSN, Director of Nursing

Danielle Okafor, RN, BSN

Director of Nursing

Former ICU nurse who trains every new hire on the night-call protocol herself.

  • Heart failure
  • IV therapy
Marco Delgado, PT, DPT, Therapy Director

Marco Delgado, PT, DPT

Therapy Director

Grew up in Van Buren and coached high-school track. Builds every plan around the stairs and steps in your actual house.

  • Spanish
  • Fall prevention
Linh Tran, RN, Night Clinical Supervisor

Linh Tran, RN

Night Clinical Supervisor

Runs the overnight nurse line and makes more 3 a.m. house calls than anyone on staff. Fluent in Vietnamese.

  • Vietnamese
  • Triage

Sample family reviews

Letters from the valley

Dad's oxygen dropped at one in the morning. The nurse on the phone had his chart open before I finished my sentence, and she stayed on with me until he was breathing easy.
Kristen A.Daughter of a patient, Fort Smith
The nurse spoke Vietnamese with my grandmother. For the first time, she asked her own questions about her medicine.
Vy N.Granddaughter of a patient
The therapist measured my bathroom doorway, my steps and my bed height before we did a single exercise. Then we practiced on all of it.
Doyle C.Physical therapy patient, Alma, 2025
They had the first visit set up before we pulled out of the hospital parking lot.
Marisa G.Wife of a patient, Greenwood
Six weeks of wound care, twice a week, and my nurse never once was late without calling first.
Harold J.Wound care patient, Van Buren

What sets us apart

Where we shine

A home health nurse listening to an older man's heart in his living room
01

Skilled nursing visits

Assessments, symptom checks and teaching after a hospital stay or a new diagnosis.

Medicare
A nurse tucking a blanket around an older man resting in bed
02

24-hour RN on call

A registered nurse who can see your chart, every night and weekend.

Included
A physical therapist working on leg exercises with an older man
03

Physical therapy

Strength, balance and walking, practiced in your own house.

Medicare

For families

For families

What to expect, and how to reach us when it counts.

  1. 01

    One nurse, one number

    Your case manager's direct line, plus the 24-hour nurse line for nights and weekends.

  2. 02

    Visit reminders

    A text the day before every visit, and a call if your clinician is running late.

  3. 03

    Sitting in

    Family members are welcome at every visit. We teach as we go.

  4. 04

    When to call us first

    A short list on your refrigerator: the symptoms worth a call to us before a trip to the ER.

Facebook · Massard Home Health

Life here lately

Now hiring

Night-call RNs, steady day routes and a team that has your back.

Contact

Serving Sebastian, Crawford, Franklin and Logan counties

Office & nurse line

  • Office, Mon – Fri8a – 5p
  • Intake nurse, Sat – Sun9a – 3p
  • Nurse line for patients24 hours

The main number rings the on-call RN after hours. Not an answering service: a nurse with your chart.

Save this number tonight.

Even before you need us, put (479) 555-0172 on the refrigerator. When it matters, a nurse will answer.