Tour & visit
Come see us
Our clinicians come to you. The Rogers Avenue office handles intake, records and equipment questions.
Request care
Start with a phone call
Book a time to talk with an intake nurse, or call now. We coordinate the orders with your doctor or the hospital.
Contact
Serving Sebastian, Crawford, Franklin and Logan counties
- 5410 Rogers Avenue, Suite 210
Fort Smith, AR
Covered parking under the building; take the elevator to the second floor. Wheelchair accessible. - (479) 555-0172
- Text us
- nurses@massardhh.example
- Massard Home Health
Office & nurse line
- Office, Mon – Fri8a – 5p
- Intake nurse, Sat – Sun9a – 3p
- Nurse line for patients24 hours
The main number rings the on-call RN after hours. Not an answering service: a nurse with your chart.
Good to know
Questions, answered
Who pays for home health?
Medicare covers home health in full for patients who are homebound and need part-time skilled nursing or therapy under a doctor's plan of care. Most Medicare Advantage plans, Arkansas Medicaid and many private plans also cover it. We confirm your coverage before the first visit.
What happens when I call at night?
The main number forwards to the on-call registered nurse, who can see your chart. She can talk you through symptoms, call your doctor, or come to the house when a visit is needed.
Do you have nurses who speak Spanish or Vietnamese?
Yes. Several of our nurses and therapists are bilingual, and we use a medical interpreter line for any other language.
How soon can care start?
Usually within 48 hours of the referral, and often the day after discharge.
Can I choose Massard if the hospital suggests someone else?
Yes. Medicare patients have the right to choose any certified home health agency that serves their area. Just tell the case manager.
Save this number tonight.
Even before you need us, put (479) 555-0172 on the refrigerator. When it matters, a nurse will answer.