Out for a walk with a grandson

Our story

How we got here

Why we built a rehab center that measures success by how fast people leave.

Our story

Built for going home

Arm raises with a therapist in the gym
Chapter 01

The problem

In 2010 the River Valley's hospitals were discharging hip, knee and stroke patients to rehab beds two counties away. Families drove an hour each way, and too many patients came back to the hospital within a month.

Hamstring stretches with a therapist
Chapter 02

The building

We built Primrose Hill in 2011 around a two-story therapy gym, with private suites on both sides and a practice apartment in the middle. Every hallway leads to the gym.

Cooking practice in the practice apartment
Chapter 03

The plan

Every patient gets a target discharge date in the first 72 hours, and the whole team works backward from it: therapy goals, family training, home-safety visit, equipment and follow-up.

Light weights in the gym
Chapter 04

The surgeons

In 2015 we built a joint replacement pathway with local orthopedic surgeons, so patients can tour before surgery and come straight to us afterward.

Resistance-band work
Chapter 05

Today

Most of our patients go home in two to three weeks. We call every one of them within 48 hours of discharge, and many come back to visit the therapists who got them there.

  • 64private short-stay suites
  • 6days of therapy a week
  • 18average days to home
  • 24/7licensed nurses on every hall

Ratings & recognition · sample

  • Regional Medical Center · Preferred Post-Acute Partner
  • Orthopedic Surgeons Group · Joint Replacement Partner
  • Readers' Choice · Best Rehabilitation Center
  • County Chamber · Healthcare Employer of the Year
  • Regional Health Network · Low-Readmission Recognition
  • Stroke Support Network · Partner Site
  • Area Agency on Aging · Community Partner
  • Top Workplaces · Small Employer

Choose your rehab before the hospital chooses for you.

You have the right to choose where you recover. Tell your hospital case manager you'd like Primrose Hill, or call our admissions team any day of the week.