A resident couple on the dock, him playing guitar and her singing along

Residential care · Heber Springs, Arkansas

Sixteen residents, one dock and the clearest lake in Arkansas.

A licensed residential care home on the shore of Greers Ferry Lake. Help with every part of the day, meals cooked here, and a dock where the coffee is always on.

  • 16residents, each in a private room
  • 300feet of shoreline and our own dock
  • 2013the year Sugarloaf House opened

Welcome to the lake

We built a care home where people already wanted to be.

Jolene Tidwell was a home health nurse in Cleburne County for eighteen years. Over and over, her patients told her the same thing: they did not want to leave the lake. In 2013 she and her husband Mark, a retired Corps of Engineers ranger, bought a big cedar house on Bluebird Point and turned it into sixteen private rooms with a view of the water.

The care is what you would expect from a nurse who has seen it all: careful, steady and personal. The setting is what nobody expects. Residents fish off the dock, watch the sun set behind Sugar Loaf, and on summer evenings the whole house eats supper on the porch.

— Jolene Tidwell, RN, owner and administrator

A couple sitting close together at the end of the dock

What sets us apart

Three reasons families choose us

A resident fishing from the grassy bank
01

Bathing, dressing and grooming

On each resident's own schedule, with patience and privacy.

Included
A couple standing at the end of a long wooden pier
02

Mornings on the dock

Coffee, fishing poles and a caregiver on the dock from eight to ten, weather allowing.

Daily
A couple embracing at the water's edge
03

Three meals, cooked here

Fried crappie on Fridays, garden tomatoes in July, fried pies on Sundays.

Included

Our team

The crew on Bluebird Point

Jolene Tidwell, RN, Owner and administrator

Jolene Tidwell, RN

Owner and administrator

Mark Tidwell, Owner, grounds and dock

Mark Tidwell

Owner, grounds and dock

Tamika Ross, LPN, Resident care coordinator

Tamika Ross, LPN

Resident care coordinator

Brianna Lowe, CMA, Day shift lead

Brianna Lowe, CMA

Day shift lead

Meet the team

Sample family reviews

What our families tell us

Dad fished this lake for fifty years. The first morning at Sugarloaf, Brianna had his pole baited before he finished his coffee.
Rick J.Son of a resident
Jolene was Mom's home health nurse years ago. When Mom needed more help, there was only one place we considered.
Donna P.Daughter of a resident
The Friday crappie fry is worth the drive from Little Rock. I have not missed one in two years.
Carl W.Son of a resident
My grandmother rode the pontoon on her ninety-first birthday. The photo is on every phone in our family.
Megan L.Granddaughter of a resident
Tamika calls every Sunday afternoon like clockwork. I never have to wonder.
Brenda S.Daughter of a resident
Mom was so isolated at home. Now she has music night, puzzles and a dock full of friends.
Jason R.Son of a resident
When Dad went on hospice, they moved his bed so he could see the water. That's the kind of people they are.
Linda K.Daughter of a former resident
The grandkids beg to visit. They fish with Grandpa off the dock, and he teaches them everything.
Amanda T.Daughter-in-law of a resident
Sixteen residents, and the caregivers know every one of them by their coffee order.
Phil D.Son of a resident
  • 16residents, each in a private room
  • 300feet of shoreline and our own dock
  • 2013the year Sugarloaf House opened
  • 5:1residents to caregivers by day

Rooms & suites

Rooms with a view

All sixteen rooms are private. Most look toward the water; the rest look at the woods, which some residents prefer.

A clean and modern bedroom interior with a comfortable bed and wooden flooring.
01

Lake-view room

Faces the cove, with a big window and a chair to watch the water.

  • Private room
  • Lake view
  • Ceiling fan
250 sq ft
A minimalist bedroom featuring a quilted bedspread, nightstand, and soft lighting for ultimate comfort.
02

Woods room

Looks into the oaks and dogwoods, quieter and cooler in summer.

  • Private room
  • Wooded view
  • Near the great room
230 sq ft
Bright bedroom with floral decor and wooden elements. Perfect for home decor inspiration.
03

Room with private bath

A larger room with a roll-in shower, built for walkers and wheelchairs.

  • Private bath
  • Roll-in shower
  • Wide doorway
300 sq ft
Tranquil modern bedroom with cozy white bedding and classic wood accents.
04

Porch room

Opens almost onto the screened porch, for residents who like to be close to the action.

  • Near the porch
  • Lake view
  • Private bath
280 sq ft
Spacious modern bedroom with minimalist decor including a bed, TV, and stylish furniture.
05

Couple's suite

A bedroom and a small sitting room with a shared bath, for spouses who want to stay together.

  • Sitting room
  • Private bath
  • Room for two
460 sq ft
Residents watching a boat pass from the waterfront bench

Our story

From a nurse's car to a house on the lake

Jolene Tidwell drove every back road in Cleburne County as a home health nurse. Her patients loved the lake and dreaded the day they would have to leave it.

Read our story

Nobody should have to give up the water just because they need a hand with the rest of the day. So we built the care around the lake: mornings on the dock, afternoons on the porch, and caregivers who know which resident wants the first cast and which one wants the shade.

Ratings & recognition · sample

  • Cleburne County Readers' Choice · Best Senior Care (sample)
  • Heber Springs Chamber · Small Business of the Year (sample)
  • Family survey · 98% would recommend (sample)
  • Licensed residential care facility · Arkansas

Now hiring

Caring people who like the lake. Steady shifts and paid training.

Visit

Out Bluebird Point Road, toward the water

  • 2210 Bluebird Point Road
    Heber Springs, AR
    Park in the circle drive. A paved, lighted path leads down to the dock; there is a golf cart for anyone who would rather ride.
  • (501) 555-0157
  • Text us
  • dock@sugarloafhouse.example
  • Sugarloaf House Heber Springs

Tour & office hours

  • Tours, Mon – Sat9a – 6p
  • Sunday tours1p – 5p
  • Office, Mon – Fri8a – 4:30p
  • Families visitAny time

Summer suppers are on the porch at six. Families are always welcome; let us know by noon.

Come see the lake from the dock.

Tours end on the dock with a cup of coffee, weather permitting. Call or text Jolene, or pick a time below.