A senior man reads papers in a cozy, wood-paneled library filled with books on bookshelves.

Our people

Meet our team

Six of the people you'll see most, from the front desk at dawn to the night supervisor's rounds at three.

Our team

The people who keep the lamps lit

Charlotte Ames, Executive Director

Charlotte Ames

Executive Director

Charlotte ran a downtown inn for fifteen years before she came to The Whitlock to lead its restoration. She still greets every new resident at the front door on move-in day.

  • Move-ins
  • Family meetings
Renée Fontaine, RN, Health Services Director

Renée Fontaine, RN

Health Services Director

A Washington County nurse for thirty years, Renée does every care assessment herself and is the person who calls you after a doctor's visit.

  • Medication oversight
  • Care plans
Tomás Reyes, Night Supervisor

Tomás Reyes

Night Supervisor

Tomás has worked the overnight shift since the day we opened. He knows who reads past midnight, who wants the hall light left on and who likes a cup of decaf at two.

  • Overnight care
  • Fall prevention
Marcus Bell, Culinary Director

Marcus Bell

Culinary Director

Marcus trained in Little Rock kitchens and writes a new supper menu every week, built around what's good at the farmers' market.

  • Seasonal menus
  • Therapeutic diets
Lena Whitaker, Life Enrichment Director & Librarian

Lena Whitaker

Life Enrichment Director & Librarian

Lena books the Thursday speakers, keeps the library catalog and plans the outings. Before The Whitlock she was a reference librarian for twenty years.

  • Thursday talks
  • Outings
Dr. Samuel Price, Visiting Physician

Dr. Samuel Price

Visiting Physician

Dr. Price, a retired internist, sees residents who choose him in a quiet exam room off the library every Tuesday. Residents are always free to keep their own doctor.

  • House calls
  • Geriatric medicine

Sample family reviews

Said in the parlor

My father taught history at the university for thirty-one years. At The Whitlock he gives the Thursday talk twice a year and gets more questions than he ever did in class.
Caroline D.Daughter of a resident
I toured four places in the daytime. I toured this one at seven on a Thursday, and the parlor was full. That told me everything.
Mark S.Son of a resident
Mother has never slept well. Tomás brings her tea at two and sits with her for a few minutes. She calls him her night watchman.
Elise K.Daughter of a resident
The food is better than the restaurants on Dickson, and I am including the ones my husband and I used to go to.
Ruth A.Resident since 2021
Renée called me within an hour of Dad's fall, had already spoken to his doctor and had a therapist booked for the next morning.
James T.Son of a resident
It doesn't feel like a facility. It feels like a very good old hotel where everyone happens to know your name.
Patricia N.Resident since 2019
They told us the full cost in writing on our first visit and it has matched every bill since.
Daniel & Amy W.Son and daughter-in-law of a resident

Come see it with the lamps on.

Call or text Charlotte to arrange an evening tour. Thursdays we stay open until eight-thirty.