
FAQ
Questions, answered.
Everything administrators and marketing directors ask us before they start, and a few things they should.
Still curious?
Ask us anything.
Call or text (512) 631-0480 or email us. We reply within one business day.
Is every website really one of a kind?
Yes. Every Census website is designed and built for one organization. The designs in our collection show the range of what we create. Once a design is purchased it is marked sold, retired from the collection and never sold or reused again.
How fast can our website launch?
Most websites launch in about 3 days once we have your content: services, photos, logo, staff bios and contact details. Multi-facility builds can take a little longer. We give you a firm date before we start.
What can you integrate?
Tour scheduling (Calendly, Acuity, Google Calendar), job boards and applicant tracking, CRMs used in senior living, Google reviews, Facebook, virtual tours and video, live chat, analytics and call tracking, email newsletters, payment links and custom tools built for your community.
Are the prices one-time?
The design price is one-time: it covers design and build. Hosting is monthly and is billed on the 1st of each month, starting the 1st after your site goes live: $79–$149/mo, based on the site’s complexity (every design shows its exact amount). Your domain is billed at cost.
Can we use our own photos and branding?
Yes, and we recommend it. Families want to see your real rooms, real staff and real residents (with permission). Sample designs use licensed stock photography; your site shows your community in your colors.
Will families find us on Google?
Every site ships with search fundamentals built in: fast mobile pages, clean code, titles and descriptions, structured data for your organization, a sitemap, Google Business Profile guidance and local keywords for your town and county.
Is the website accessible and compliant?
Every design is built to WCAG 2.2 AA accessibility guidelines and includes a notices page for your privacy practices, nondiscrimination statement, accessibility statement and resident rights. Your compliance officer or counsel supplies the final wording; we publish it.
How do we pay?
Pick an available design and check out securely with Stripe. Pay in full, or in 6 interest-free monthly payments: the first is charged at checkout and the design payments stop automatically after the sixth. Hosting is billed on the 1st of each month, starting the 1st after your site goes live. Prefer an invoice or to talk first? Email, text or call us.
Who owns the website once it’s built?
You do. Your content, images and domain belong to your business.
Can you update the site after launch?
Yes. Send changes by text or email (a new menu, a job posting, an event) and we handle them, usually the same day. Small updates are included in hosting.
Do you work with providers outside Texas and Oklahoma?
Yes. Census is based in Austin, Texas, and works with care providers across the United States.
What do you need from us to start?
Your services, photos of your building and people (with permission), your logo, staff bios, tour scheduling link, payer information and your notices from your compliance officer. We take care of the rest.
Do you handle protected health information?
No. Your marketing website should never collect or display PHI, and our designs do not. Tour requests ask only for contact details, and referral pages point partners to your secure fax or portal.
Is there a contract or long-term commitment?
No long-term contract. You pay a one-time package price, in full or in 6 interest-free monthly payments; hosting and optional care plans are month to month.
Can I pay in monthly installments?
Yes: pay in full or 6 interest-free payments. At checkout, choose 6 monthly payments at 0% interest. The first is charged that day, the next five on the 1st of each month, and the design payments stop automatically after the sixth. Payment 1 is charged today; payments 2–6 on the 1st of each month. Hosting is billed on the 1st of each month, starting the 1st after your site goes live (the days before that 1st are free), together with any remaining payments; after the 6th payment only hosting continues. Every checkout page shows the exact amounts.
Let’s talk
Ready for a website families trust on sight?
Tell us about your community by email, phone or text. We reply within one business day, and most sites go live in about 3 days.
- Every website custom built, never reused or resold
- Designs $1,500–$7,500 · pay in full or 6 interest-free payments
- Hosting $79–$149/mo, based on complexity
- Typical launch in 3 days
- Tour scheduling, careers, notices and accessibility built in
Census Web Studio · 4205 N MoPac Expy #570, PMB 898213, Austin, TX 78731. We work with care providers across the United States.
